Robinsons Cider is delivered in units of 12 x 500ml bottles. Delivery will normally be completed 5-10 days from clearance of payment, sooner to some parts of the country.
Delivery will be made to any specified delivery address in mainland UK (which therefore excludes Northern Ireland and islands) by our specialist third party distributors. You must provide full address, phone number and postcode details.
Payment must clear before Robinsons Cider instruct the shipper to deliver. Unless otherwise agreed in writing in advance, all deliveries must be signed for. You accept that the signatory may either be you or one who appears to the delivery driver to be an authorised signatory and who appears to be over the age of 18. If there is no suitable signatory when delivery is made goods will be re-delivered. In rare cases and at the discretion of Robinsons Cider this may attract a reasonable re-delivery charge which you agree to pay.
If you have concerns about a delivery please email RobinsonsCider@aol.com. Our total liability for non-delivery is restricted to the value of the goods you ordered.
BREAKAGES, SHORTAGES & COMPLAINTS
In the unlikely event that you have problems of this sort, please direct your complaints straight away to RobinsonsCider@aol.com. If Robinsons Cider supplies any product that is the subject of complaint by you, you undertake to retain it and all of its packaging and return it to us, or make it available for collection, so that we can subject it to investigation at our discretion.